Awesome Email from Secretary, Part 1

This is a follow-up to my post Monday called "Beyond Frustrated." Here is the link : http://superlegalfun.blogspot.com/2011/04/beyond-frustrated.html

Just so y'all can get a little taste of what I deal with daily, here is a summary of one email with Secretary X today:

Dear SecretaryX:
Please make sure you tell the insurer about the new court date.
Sincerely,
Superlegal

Dear Superlegal:
You really don't need to keep emailing me to do things I routinely do. And, just so you know, I have not had a confirmation call back from our client yet. Thanks.
Sincerely,
Secretary X

(She already confirmed with the court and I called all the witnesses. I see another reset. WHY would you confirm with the court before you talk to your own client?)